FOR SALES AND MARKETING TEAMS

More sales from the leads you’re already paying for.

You’re already investing in generating enquiries. I help your marketing and sales teams find where they stall, improve qualification and follow-up, and give the right person the context to take over.

Strategy first. Then expert guidance for your team, or managed implementation of the agreed WhatsApp journey.

Start with the Strategy Day · £3,500 + VAT

Led by Paul GreenFormer airline pilotWhatsApp and conversational AI specialists
Paul Green, founder of Client Funnels, beside a Bath stone wall

Paul Green. Former airline pilot. A clear plan before we touch the controls.

The useful proof

Real enquiries. Real workings.

Explore the evidence

Health coaching

183 of 192 replied

Nine sessions booked in a six-day pilot.

The WhatsApp follow-up pilot started 192 conversations. The case includes what the first version got wrong and what was changed. Replies and bookings are not attended appointments or sales.

Read the health case

School admissions

12 enquiries in the first fortnight

All 12 later enrolled.

An international school admissions journey, with follow-up while families were considering their options. The enquiries arrived in the first 14 days; the enrolments happened later.

Read the admissions case

Individual cases, not forecasts for your business. The full stories explain the measures and limits on attribution.

The gap between marketing and sales

A new enquiry shouldn’t become a game of pass the parcel.

Enquiries arrive after hours. Follow-up varies by person or location. Sales has to restart the conversation. Marketing cannot see what happened next.

For businesses with established enquiry flow, we map the journey across both teams: what the customer needs, what makes an opportunity useful, and who owns the next action.

  1. 01

    Useful first response

    Acknowledge the enquiry and understand what the person needs.

  2. 02

    Agreed qualification

    Ask the relevant questions, using criteria your team has approved.

  3. 03

    Named human handover

    Give the right colleague the context and a clear next action.

  4. 04

    Visible outcomes

    Agree how to track qualified opportunities, appointments and sales.

Software is the autopilot. We write the flight plan. AI handles agreed routine tasks. Your team owns judgement and the relationship.

Our AI policy

Start with a clear plan

One contained first decision. A useful plan in its own right.

Discovery is the opening phase of every engagement. Start with the Strategy Day, then decide who should put the plan into action.

The primary starting point

Sales & Marketing Strategy Day

£3,500 + VAT

Paid upfront. No obligation to buy an ongoing service.

Explore the Strategy Day

Paul uses the Sales & Marketing Flight Plan® methodology to analyse your enquiry-to-sale journey, identify conversion gaps and map practical solutions.

  • A detailed Implementation Blueprint
  • Priorities, deliverables and named responsibilities
  • Timelines, dependencies and deadlines
  • A roadmap your own team can use

Use the Blueprint with your own team, or choose one of these separate onward routes. Consultancy is not added to managed implementation by default.

Your team implements

Strategic Consultancy

Work directly with Paul to prioritise changes, review performance and keep the roadmap moving. Your team or appointed suppliers do the implementation; Paul provides the strategy, challenge and accountability.

£2,500 + VAT/month

Initial 90-day commitment, then rolling monthly.

With strategy: £6,000 + VAT opening payment.

£11,000 + VAT total initial commitment, including strategy and three months of consultancy.

£2,500 + VAT in each of months two and three.

Explore strategic consultancy

We build the agreed WhatsApp scope

Managed WhatsApp Implementation

We build and manage the WATI/Astra WhatsApp systems agreed in your Blueprint. Your team provides access, materials and approvals. CRM, API/Zapier connections and other external systems remain with your team or technical provider.

From £4,000 + VAT/month

Initial fixed three-month engagement, followed by handover to your team.

With strategy: From £7,500 + VAT opening payment.

From £15,500 + VAT total initial commitment, including strategy and three months of implementation.

From £4,000 + VAT in each of months two and three.

Explore managed implementation

Already know which support you need? Book the complete engagement with strategy included in the opening payment, not waived. If you’ve already paid for the Strategy Day and proceed using that Blueprint, the strategy fee is not charged again.

Software subscriptions and messaging or AI usage charges are additional. We confirm the recommended setup and associated costs before you commit to implementation.

Compare the routes

A short demonstration

A useful conversation. Not another inbox.

A fictional training enquiry showing the customer exchange and the context a colleague could receive. This is an illustration, not a live agent or a client result.

What the customer sees

AI enquiry assistant

I’m the automated enquiry assistant. I can help with course enquiries and pass questions to the team. Which location are you considering?

Alex · fictional customer

Bath. I’m looking for a January start, with funding from my employer.

AI enquiry assistant

Thanks. Would you like the Bath team to contact you about availability and the employer paperwork?

Alex

Yes, by email please. I’m usually in meetings during the day.

What the team receives

The conversation, not just a name.

Owner
Bath enquiries lead
Intent
January course start; employer-funded
Contact preference
Email; customer has requested contact
Needs a human
Confirm availability and employer paperwork
Next action
Assigned colleague reviews the enquiry and replies by email

Routing, qualification criteria and response responsibilities are agreed with your team. External-system connections are a separate implementation responsibility.

Paul Green outside the Royal Crescent in Bath

Meet your strategist

Former pilot.
Still a fan of
a proper system.

I trained as a commercial airline pilot and flew commercial aircraft across Europe. Systems, checklists, decisions under pressure. Then 2020 grounded the industry, and me with it.

That discipline still shapes my work: understand the journey, agree the responsibilities and know when a human needs the controls. I lead the strategy and help your marketing and sales teams turn it into a practical plan.

A little more about PaulBring Paul to your team or event

For the internal conversation

Take a clear starting point to your colleagues.

Read the buyer briefModel an illustrative conversion scenarioExplore the practical insights

The scenario tool uses editable assumptions. It is not a diagnosis of revenue your business has lost.

The practical questions

Clear scope. Clear responsibilities.

Better enquiry handling is the objective. Results also depend on lead quality, your offer, your team’s execution and the sales process.

Is the Strategy Day optional?

Strategic discovery is the opening phase of every engagement. You can buy the £3,500 + VAT Strategy Day first, with no obligation to buy further support, or book consultancy or managed implementation with strategy included in the opening payment. If you have already paid for the Strategy Day and proceed using that Blueprint, we do not charge the strategy fee again.

What does our team need to do?

Both routes need a nominated client owner, access to the relevant information and time for decisions and approvals. With consultancy, your team or appointed suppliers implement the plan. With managed implementation, we build the agreed WATI/Astra WhatsApp systems; your team supplies access, materials and approvals and takes ownership at handover.

Do you implement our CRM and other connections?

No. We identify the dependencies and responsibilities in the Blueprint, but CRM changes, API integrations, Zapier workflows and other external-system implementation or maintenance remain with your team or appointed technical provider. They are not included in our managed implementation fee.

Which software will we need, and what does it cost?

WATI and Astra are our preferred platforms. We generally recommend WATI Pro, although Growth may suit some clients. We confirm the setup during discovery against your team, requirements and expected usage. Software subscriptions and messaging or AI usage charges are additional. We confirm the recommended setup and associated costs before you commit to implementation.

What support is available between consultancy sessions?

Alongside two 45-minute sessions per calendar month, consultancy includes up to 60 minutes of asynchronous strategic guidance through one nominated contact and an agreed channel. This covers reviewing questions and preparing advice on the agreed roadmap. We aim to respond within two working days, excluding weekends and UK bank holidays. This is a response target, not a resolution promise, and does not include implementation, system changes or urgent technical support.

Where does AI stop and a person take over?

We agree the first-response, qualification and follow-up tasks, approved information and human handover triggers before implementation. Your team retains judgement, sensitive decisions and the sales relationship. Data flows, access, suppliers and responsibilities need to be reviewed for your project; automation does not remove your team's oversight.

What happens after managed implementation?

The initial engagement is fixed at three months, with handover to your team as the intended next step. You can choose ongoing strategic consultancy separately. Any further managed work needs a separately agreed scope and investment; the monthly figure is not indefinite hands-on management.

Less broadcast. More human.

Where do your enquiries go next?

Tell us about your organisation, your enquiry flow and the outcome you want to improve. Paul reviews suitable enquiries to help identify the right starting point.

Request an enquiry-to-sale review

Prefer WhatsApp? Our AI assistant can help with the first exchange. Paul reviews suitable enquiries and takes over where needed.